FAQs

If you have questions, we have answers! We want your shopping experience at Sunny Jar Personalized to be a special one. Here are a few most often asked questions. If you need more help please contact us. 

WHAT ARE SHIPPING TIMES AND COSTS?

  • Fast, ground shipping within 2 to 7 business days. *We are experiencing longer shipping times than usual; we apologize for this inconvenience. Please expect 2 - 4+ days.
  • Shipping costs: $9.99 per order, unless noted otherwise. (FREE Shipping with a Sunny Jar Savings Membership (Coming Soon!)

WHAT PAYMENT METHODS CAN I USE?

Sunny Jar Personalized accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express via PayPal. The total will be charged to your card when the order is shipped.
  • Sunny Jar features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website. Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

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