FAQs
If you have questions, we have answers! We want your shopping experience at Sunny Jar Personalized to be a special one. Here are a few most often asked questions. If you need more help please contact us.
WHAT ARE SHIPPING TIMES AND COSTS?
Our swift ground shipping usually arrives within 2 to 7 business days. Please note that during holidays, delivery times may be slightly longer than usual. We apologize for any inconvenience this may cause.
Enjoy FREE shipping on personalized gifts and home decor, saving you over $14.99!
Our gift baskets are shipped within 2 days to maintain their freshness. Plus, get a 10% discount and FREE shipping!
WHAT PAYMENT METHODS CAN I USE?
Sunny Jar Personalized accepts the following payment methods:
PayPal: For a smooth and speedy shopping experience at Sunny Jar Personalized, we recommend using PayPal during checkout. Opting for PayPal ensures faster processing, leading to quicker shipping times. This means you or your recipient will get the package sooner!
We accept Visa, MasterCard, Discover, and American Express through PayPal. The best part? You don't have to create a PayPal account if you don't want to – it's optional.
Credit Card Option*: If you opt for the credit card payment method, feel free to use Visa, MasterCard, Discover, and American Express.
*Please note that using this option, orders won't be processed during weekends or holidays, which may lead to extended shipping and delivery times.
WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?
Shella accepts the following payment methods:
- Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
- Shella features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
- PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.