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    Thank you for visiting and shopping at Sunny Jar Personalized! Following are the terms and conditions that constitute our Shipping Policy.

    Shipment & Processing Time:

    All orders are processed within 2-3 business days. Orders are not processed or delivered on weekends or holidays.
    If we are experiencing a high volume of orders, shipments may be delayed by a few days.

    Please allow additional days in transit for delivery during holidays. If there will be a significant delay in shipment of your order, we will contact you via email.

    Shipping Rates: (FREE shipping for a limited time!)

    Shipping charges for your order will be calculated and displayed at checkout, however, most items on our site have a flat rate of $9.99, unless otherwise noted.

    International Shipping Policy

    We currently do not ship outside the U.S.

    Gift Basket Shipping:

    PLEASE double check if your gift basket is allowed to be shipped to your recipient's state. Restricted states are shown in the product description of our gift baskets. Your order will be refunded if a restricted state is chosen.

    Returns And Exchanges

    • Due to the customized nature of our unique personalized products, we cannot offer a refund. All sales are final.

      However, if there is a mistake made by a fault of our own, we will gladly remake, replace and resend the correct product.

      To avoid any mishaps, please double check your personalization preference, e.g., spelling, punctuation, etc. Messages, names and other personalizations will be printed EXACTLY as the information is given to us.

      Although, if we detect a major error that would affect the product's appearance, we may email you to confirm whether it was intended or not. We want you to give your loved ones the very best gift possible, from you!